The Tune-Up — Everything Included
Track Deep-Clean
grit, hair and hardened debris removed from the full track and sill — the abrasive that wears wheels out, gone
Roller Inspection & Adjustment
the panel comes out, the wheels are inspected in hand, and roller height is set so the door rides level
Alignment & Squaring
the panel set parallel and square in its frame, closing with even contact from top to bottom
Lock & Seal Check
lock and keeper aligned and pull-tested; weatherstripping proven with the seal test around the whole perimeter
- Full track deep-clean — the riding surface and corners cleared of the grit that grinds wheels and rails
- Roller inspection with the panel out — flat spots, cracks, seized bearings and tired housings found and shown to you
- Height and level adjustment — each corner set so the panel travels level and the reveal runs parallel
- Guides and bumpers checked — the small parts that keep the panel tracking straight, tightened or reported
- Lock check and alignment — the latch proven against its keeper from both sides, catching cleanly without force
- Weather seal test — the perimeter checked point by point, so you know exactly where air gets in, if it does
- Screen door once-over — its rollers, latch and glide checked in the same visit
The tune-up is quoted at your door once we have seen it — doors differ in size, weight and condition, and we would rather price yours from evidence than from a script. If the inspection finds a part at the end of its life, you see it, the renewal is priced on the spot, and the choice is yours: fixed in the same visit, or scheduled for later, with the adjustment already done either way.
Need More Than a Tune-Up?
Everything else we do — roller replacement and track restoration, locks and handles, screens, full repairs — starts the same way the tune-up does: with the panel out and the evidence in view. The tune-up is how most of those quotes begin, because it is the visit that shows the whole door at once.
Request Service
Tell us what your sliding door is doing and when you would like us there. We confirm every appointment by phone.
Frequently Asked Questions
What exactly does the tune-up include?
The full smooth-glide service: the track deep-cleaned, the rollers inspected and adjusted for height, the panel squared in its frame, guides and bumpers checked, the lock and keeper aligned and tested, the weatherstripping seal-tested around the whole perimeter — and the same once-over for your screen door.
How long does the visit take?
Most tune-up visits run about an hour to ninety minutes, depending on the door's size and how much grit the track has collected. The panel comes out for the roller inspection, and everything is tested through the door's full travel before we leave.
What if the tune-up finds worn-out parts?
Then you see them — the flat-spotted wheel, the perished seal — with the price to renew them quoted on the spot. Parts are never replaced inside a tune-up without your approval, and many doors need nothing beyond the adjustment itself.
My door is not broken — is a tune-up still worth it?
That is exactly when it is worth most. Doors drift out of alignment slowly; a tune-up corrects the geometry while it is still an adjustment, before the leaning panel collapses a roller housing or the forced lock bends its hook.
Does the special apply in my city?
Yes — the tune-up runs across our whole service area, all 15 states. Find your city from the state map on our homepage for your local crew's number, or call the national line above.